Big Valley Camping Resort
2211 King St, St. Catharines, ON L2R 6P7, Canada
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About This Campsite
Welcome to Big Valley Camping Resort
Big Valley Camping Resort is a scenic destination perfect for those seeking a natural getaway. Designed to cater to both families and individual campers, the resort promises a blend of relaxation and adventure with facilities that strive to meet various camping needs.
Key Considerations:
- Customer Service: The management team, particularly praised for their hospitality, aims to ensure a memorable stay for their guests. This personalized approach is a highlight for many visitors.
- Water and Pool Issues: Recent feedback indicates concerns over the water quality and pool maintenance. It's advisable to stay informed and possibly bring your own water for personal use.
- Amenities: Despite its appealing natural setting, some guests have noted the need for improvement in amenities such as the availability of toilet paper in restrooms and overall site upkeep.
- Pricing Transparency: Be cautious about varying rates that may not always reflect those advertised online, and plan for additional costs like pay showers.
Overall Thoughts:
Big Valley Camping Resort is a place of potential, offering a charming environment and genuine customer care. However, to ensure a pleasant experience, it is essential to prepare for possible limitations regarding water quality and amenity availability. By staying informed and ready, you can maximize your enjoyment of all that the resort has to offer.
Photos
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Reviews
Reviews provided by Google
Christine M
08/29/2024
Only because we can’t do 0 stars. Something is wrong with their water my kids and I have been super sick and my daughter has a rash. The pool water smelled weird so now I’m wondering if it even had chlorine There was many other issues like busted down transport truck trailer near some of the cabins. Garbage in the pits. Difficultly getting a hold of anyone to check in or anything and so many more but the water is a huge thing as it’s caused severe illnesses
Gregorio vocioni
07/24/2023
The park management is absolutely outstanding in regard to customer service. Not only do they make sure you are comfortable, but they are honest and provide you with a camping experience to remember. Thanks Tim and Natasha!! You guys are great!
Anna Richard
09/22/2024
Very disappointed no wifi had a bike event went around our site.. seems let go the seasonal people very friendly.. the staff was hard to reach when calling several times to advise a trailer was not coming wouldn’t answer phone took a bit but money was refunded pool not taken care of well just disappointing
Nicole
05/21/2022
Extremely frustrating experience. The place was poorly kept, the tenting bathrooms were run down (no toilet paper), and the owners were hard to reach. Arrived during normal office hours, the owners were nowhere to be found. We called and were told to pitch our tent anywhere, they would come around to meet us. They never did. We had to track them down to pay them in the mornin, and it turns out the rates are much higher than advertised online. The owners made no effort to publish their new rates (we chose the place based on the price) and there was no discount for arriving when the pool was closed. My mistake in not verifying price, but I believe most reasonable people would assume the advertised price was correct. Hopefully the owners get their act together and post an updated site, because this is misleading at best, a flat-out scam at worst. The showers were pay showers, $2 each, which was not written anywhere on the pay box. Overall it was overcrowded with poor amenities for tent campers, with owners who neither stick to their office hours nor fairly advertise the price. I would warn anyone I know to stay far away.
leo germain
04/26/2024
My trailer was ther for a few years but for some reason I was told I had to pay 5000 up front for the season all of a sudden this year. There is nothing at the campground to do. It's very unorganized. There is power issues and water issues. And they wanted me to pay 5000 for a site I was on that had no water or sewer hookup. Not very fair to the people who have been there for years. The price of 65.00 per night is also ridiculous. I know many people that have moved from here and will no longer return. I know myself and a lot of people I know will not return there ever